Job Details

Prescient Edge is seeking a Sr. Knowledge Manager to support a Federal Government client.

Please note that the availability of this position is contingent upon contract award.

Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:

• A competitive salary with performance bonus opportunities. 
• Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
• A substantial retirement plan with no vesting schedule.
• Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
• A positive work environment where employees are respected, supported, and engaged.

Description:

• Knowledge Manager shall lead business process development by designing, implementing, and optimizing knowledge management systems that enhance data operations.
• They support the creation, testing, migration, documentation, maintenance, and daily operation of customer record-keeping and data management.
• Knowledge Managers develop and execute a comprehensive KM strategy, coordinate resources (tools and data), and manage hardware and software requirements.
• The contractor shall perform tasks such as:
• Manage and maintain email distribution lists.
• Manage Active Directory.
• Design, implement, and administer the organization's knowledge management platforms (e.g., SharePoint sites, wikis, intranets, databases).
• Develop and manage the information architecture and taxonomy (i.e., the structure and tagging system) to ensure content is organized logically and easily searchable.
• Oversee the content lifecycle by ensuring information is reviewed, updated for accuracy and relevance, and properly archived or deleted when obsolete.
• Train and onboard employees on how to use knowledge management tools and adhere to established processes.
• Act as a champion for a knowledge-sharing culture, advocating for the benefits and encouraging participation across all departments.
• Analyze user feedback and platform analytics to identify pain points, improve the user experience, and guide future KM developments.

Desired experience:

• At least 12 years of experience in knowledge management with specific experience using Microsoft tools (sharepoint, outlook, etc.) in the last 5 years.
• Demonstrates ability to define problems, supervise studies and lead surveys.
• Demonstrates analytic leadership and expertise in executing analytic production methodologies.
• Demonstrates extensive ability to provide strategic advice and technical guidance to policymakers.
• Ability to design and maintain a centralized repository of information.
• Skilled at identifying and codifying best practices and lessons learned and implementing solutions.

Education:

• Bachelor's degree in information management, business, or a related field.

Security clearance:

• Active TS/SCI and with the ability to obtain a CI Poly if needed.

Location:

• HQ USSOCOM, MacDill AFB, FL.